How to Turn On a GoPro that Won’t Turn On

Turning on a GoPro is usually very simple. But sometimes you can run into situations where your GoPro won't turn on. Here are some things to try.
GoPro HERO5 Black vs HERO4 Black Right Side
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How do you turn on a GoPro? On its face, it’s a pretty simple solution: push the power button.

GoPro HERO10 Black!

GoPro has released the GoPro HERO10 Black. It's the latest in their line of flagship action cameras. It sports the new GP2 processor for faster performance. Shoots 5.3K60 and 4K120 video, 23MP photos, has improved low-light performance, and HyperSmooth 4.0 video stabilization. And it shares most accessories with HERO9 (same battery, housing, Media Mod, etc).

The HERO10 Black is available for order directly from The MSRP is $499.99, but you can get it for $399.99 with 1-year subscription to GoPro or if you're already a GoPro subscriber.

I have more details here, and you can read about my experience with the HERO10 overheating here.

But I’ve run into situations where it’s not quite that simple, where the GoPro just won’t power on. No error message. No lights. Nothing.

While they’ve gotten better than they used to be, GoPros are somewhat notorious for locking up. I’ve had it happen to me on shoots a couple of hundreds of miles offshore and entirely off the grid. And I wasn’t impressed to miss out on the tiger shark lurking under the back of the boat and to have to switch to Plan B when diving. If you find yourself in that situation, me posting these tips on the internet isn’t going to be much help to you. But if you’re still connected, hopefully this will give you some things to try to troubleshoot.

So what do you do if the GoPro won’t turn on? Here are some troubleshooting steps to try.

Check That the Battery is Charged

It sounds obvious, but it’s incredibly easy and quick to drain a GoPro’s battery. GoPros are designed to turn the camera off just before the battery hits 0–the trigger point is usually around 5% charge or so. But it will also slowly drain with the camera off– it’ll drain more quickly if you have the wireless receiver turned on. I wish there were a battery status indicator that stayed on even when the camera is turned off, as many other cameras have, but none of the GoPros so far have that feature.

It’s also worth trying to charge the battery. Connect a USB cable and make sure that the charging LED on the outside of the camera lights up. Sometimes it doesn’t come on immediately, but it shouldn’t take longer than a minute or two.

Remove the battery and reinsert the battery

On GoPro models that have a removable battery, take it out and put it back in. It’s possible it wasn’t inserted snugly or that some grit or grease is preventing the battery’s contacts from, well, contacting. If you have a spare battery on hand, try that.

Check the SD Card

Make sure it’s inserted correctly. If you have another microSD card handy, try that.

Reset the Camera

If nothing has worked so far, try resetting the camera. While I’ve found this to be the most effective step in solving most of the issues I’ve run into when a GoPro won’t turn on, I’m not listing it first because it does add inconvenience in that you’ll need to go through the settings again to set the camera up back to how you want it.

There are a couple of different ways to reset the camera. Obviously, if the camera won’t power up, the method using the camera’s menu system isn’t much good. But there’s another option.

  • Power the camera off. Remove any accessories you have interfacing the camera, such as external microphones, external batteries, or an LCD BacPac.
  • Make sure there’s a battery inserted or the camera is connected to an external power source via a USB cable.
  • Press and hold the power button for 10 seconds and then release.

It’s worth noting that this resets all of the camera’s settings back to the factory default, but it doesn’t wipe the SD card or roll back firmware.

I’ve put together some guides for the various reset options available on specific models:

Contact GoPro support directly

If you’ve already tried all of these things higher in the list and the GoPro still won’t turn on, the odds are increasing that there’s a fault that will require a repair or replacement. Hopefully, it’s still within warranty or you’re covered under the replacement policy of GoPro’s Plus subscription plan. You can find GoPro’s support contacts here.

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15 Responses

  1. Recently i bought gopro 8,after using the camera i kept this without removing the battery after several days i attemp to turning on but it doesnt work…Anyone can help me😌

  2. Thanks a lot for this article. Battery draining even if you charge it but don’t turn it on is a weird problem that i noticed with GoPro Hero 7 silver.

  3. Hello, I have a go pro hero 8 and i know that it can 33 ft deep. I did scuba diving and we went deep 35 feet. I thought is not a problem 2 feet extra but after two days it stopped working. It doesn’t turn on anymore. I tried changing the battery, using Usb and pressing for 10 seconds and more the power button. Does this mean that it is dead or maybe there is a chance to have it repaired?

    Thank you,

    1. It sounds like you’ve already tried the obvious things. You might also try letting it sit in a zip-lock bag of rice for a day or two in the hope that it draws out some moisture, but I wouldn’t hold out too much hope that that’s going to fix it. Best bet would be to reach out directly to GoPro support.

    2. It probably could be repaired, but not by at-home methods. In the future, it might be a good idea to use a case when diving.

  4. How to fix it when my Hero + LCD gopro?I accidentally insert an SD card without turning off the gopro.Whenever I insert an SD card the LCD will be blinking all the time and all the buttons of the gopro cannot be function also the touchscreen.If ever I remove the SD card the gopro is okay.Anyone can help me?Thansk!

  5. Hello I recently bought a go-pro hero 4 silver and after playing with it for about 10 minutes all the lights were flickering it wouldn’t turn off, so i took out the battery and put it back in and now it wouldn’t turn on. I would appreciate a way to fix this error as soon as possible.

    sorry if this isn’t good punctuation I am on vacation and need this camera.

    sincerely, Alexander.

    1. I’ve had that happen, and it’s infuriating… It’s worth trying a hard reset. To do that, insert the battery (assuming it has at least some charge). Press and hold down the shutter button, then while holding that, press and hold the power button on the front. Hopefully, it will reboot, although it will also reset all settings back to factory defaults.

  6. Dave,
    I had an older go pro and the thing worked great. Then last summer it just stopped working normal it would not stay on. I would turn in on and just shut right back off. I replaced the battery but that was not the case. I figured it was junk so I got a new Hero 5. I am having a similiar situation. It will turn on and then shut right back off. It seems to be ok lately after resetting it.

    The issue I am having is that today I recorded for about 15 minutes and the battery went from 91 to 62% that quickly.
    When I put the sd card into the computer, on my old go pro it was just the video file.
    Now, there are 3 files for each recording. One looks like an internet explorer icon, the other is a still shot, and the last is the actual recording. What is this about? It makes it difficult to sort video files with all the extra fluff. Also, could this be killing my battery?

    thanks in advance

  7. When external power source connected to Hero 7 Black it says USB connected but will not go to usual function. ???

    1. Is the external power source you’re using a computer or data USB hub? It will switch to USB data made with those. For “dumb” external power sources like powerbricks, AC adapaters, or car adapters, it should stay in external power mode and allow the usual functions.

  8. Two quick questions pertaining to GoPro troubleshooting and power.
    1. Does the GoPro Hero 2018 have an automatic discharge feature for the battery? I will power it up every few days and it usually is at a slightly lower power level, so either it is discharging or my battery is broken.
    2. Is it supposed to freeze when I plug the camera into my laptop with a USB? The screen will still display what the lens sees but the UI won’t pop up. I have to remove the battery and turn it on again.

    P.S. Sorry if this is slightly off-topic, but it’s the most relevant page I could find on your website.I really appreciate you running this website, it’s really helpful!

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