How to Remove Unwanted Adobe Creative Cloud Apps

If you've got current and older versions of your Adobe Creative Cloud apps installed, here's how to remove the unwanted versions.
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Creative Cloud brought with it the ability to install a bunch of different Adobe apps. That’s mostly a good thing, but it also means you can end up with unwanted apps installed.

It’s not just a matter of not installing the apps in the first place. When Adobe Creative Cloud installs the newer versions, it sometimes installs them alongside the existing CC versions. So you can end up with new and old versions of your Adobe apps. This was a particularly notable issue when going from CC to CC (2014) versions.

Now, there are some situations where you might want that—say, if you have a plugin or process that only works with a very specific version. But in most cases you probably don’t. You end up with a panel looking like this.

apps

There’s a good reason for Adobe doing it this way. The CC 2014 versions are treated as new apps, and they don’t automatically import your plugins and settings. Which is why CC 2014 apps are installed alongside rather than replacing the existing versions–basically so that you don’t end up losing all your plugins. But if you’ve already migrated your plugins or don’t use any, you end up with what amounts to unnecessary duplicates.

There are two ways to uninstall unwanted apps. Both involve a proper uninstall–just deleting the apps is the wrong way to do it. The right way is to uninstall them.

Option 1: Use Creative Cloud Application Manager

Uninstall from within the Creative Cloud application manager. Both options outlined on this page work, but this is probably the easiest way.

In the Creative Cloud popup, make sure that the Apps tab is selected. When you hover the cursor over an app, you get a small settings icon and a drop down arrow.

uninstaller

Choose Uninstall. You’ll then get the option of whether to keep or remove the preferences for that app.

prefs

It’ll then go through the process of uninstalling and show progress.

progress

Option 2: Use the Uninstallers

All of the apps also include uninstallers that you can run from Finder or Windows Explorer.

Mac OS
Open Finder and go to /Applications/Utilities/Adobe Installers
Double-click an Adobe product to uninstall
Follow on-screen instructions

On Mac, the folder contains aliases to all the uninstallers.

finder

Windows
Open the Windows Control Panel > Programs and Features
Choose an app and click Uninstall/Change
Follow on-screen instructions

You can’t batch them–they have to be done at a time or you end up with this message:

uninstall-5

When you run each uninstaller you’ll get the option to leave or remove preferences.

uninstall-4

It’ll then go through its process. Some apps take a while to uninstall.

uninstall-6

Once it’s done, you’ll get a message saying the process is complete and you can move on to the next one.

uninstall-3

The result is a much cleaner Creative Cloud app, less clutter taking up space on your hard drive, and less clutter when using external apps in things like Lightroom.

finished

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4 Responses

  1. As a current user of Creative Cloud Photoshop with an older version of Photoshop6, I wish to only disable the old one without deleting PS6, just in case I might need itif trouble with my CC version. How to only disable PS6 without removal from my Apple Imac?
    Thank you,
    Bruce

  2. I actually found the solution to my previous post. I had a look around in the Applications folder and found a subfolder for Adobe Creative Cloud, and under that a folder called Apps Panel, and under that a folder called Updater. The Updater subfolder contains an app called Adobe Application Updater.app – running that app directly (by double clicking) opens a separate window that shows your CC apps, inlcuding the blue “update” box beside those that have available updates. Clicking on that one beside the Camera Raw app resulted in the update being downloaded and installed, finally. Why this app isn’t working under the CC “apps” tab is beyond me, but at least I found a solution. Adobe, your apps are great but your app manager needs a bit more work!

  3. I am unable to either update or uninstall Camera Raw, although I keep getting an indication that an update is available in the CC app manager. I click on the blue “update” button and I get an endless (literally, eternal) “waiting” message, and no update ever downloads. When I try to uninstall Camera Raw so that I can re-install it to see if that helps, I find that under the Adobe Installers there is none for Camera Raw. Neat trick, but very frustrating. I’m running a Mac with Os X Sierra, latest updates etc. Does anyone have a clue how to fix this Catch-22?

  4. I tried uninstalling Photoshop with the windows uninstaller and Creative Cloud said they needed to send me a confirmation email. The email never came, I checked all the folders. Now every time I try to start up Creative Cloud it gives me an error. :(

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